Privacy Policy

Who We Are

The Police Society for Problem-Based Learning (PSPBL) (“PSPBL,” “we,” “our,” or “us”) operates the website at www.pspbl.org and provides online professional development for police trainers, training officers, and law enforcement educators across Canada, the United States, and internationally.

Contact: info@pspbl.org

  1. Information You Provide Directly
    1. Full name
    2. Email address
    3. Department or agency name and role/title
    4. Payment information (processed securely through our payment processor — we do not store card numbers)
    5. Course progress and completion data
    6. Communications you send us
  2. Information Collected Automatically
    1. IP address and approximate location
    2. Browser type and device information
    3. Pages visited and time spent on our platform
    4. Referring URLs
    5. Cookie and tracking data (see our Cookie Policy)

We use collected information to:

  • Create and manage your member account
  • Deliver and improve our courses and professional development content
  • Process membership payments and send transaction confirmations
  • Send you service-related communications (account updates, course completions)
  • Send marketing emails via Mailchimp where you have consented
  • Analyze platform usage to improve our services
  • Comply with legal obligations

Depending on your jurisdiction, we process your data on the following legal bases:

  • Contract: to fulfil your membership and course access
  • Consent: for marketing communications (you may withdraw consent at any time)
  • Legitimate interests: platform security, fraud prevention, service improvement
  • Legal obligation: where required by applicable law

We use Mailchimp to manage and send email communications. By registering for a free or paid membership and opting in, you agree to receive relevant emails about courses, updates, and professional development resources.

You may unsubscribe at any time using the unsubscribe link in any email, or by contacting us at info@pspbl.org. Mailchimp’s privacy policy is available at mailchimp.com/legal/privacy.

We do not sell your personal information. We may share data with:

  • Mailchimp (email marketing)
  • Payment processors (e.g., Stripe or PayPal) for secure transaction processing
  • Google Analytics for website analytics
  • Hosting and infrastructure providers
  • Law enforcement or regulatory authorities where legally required

All third-party processors are contractually required to handle your data in accordance with applicable privacy laws.

PSPBL serves members in Canada, the United States, and internationally. Your data may be processed in countries outside your own. We take appropriate steps to ensure adequate protection is in place for such transfers in accordance with applicable law.

We retain your personal data for as long as your account is active or as needed to provide our services. Upon account deletion, we will retain records as required by law or legitimate business purposes, after which data is securely deleted.

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data (right to be forgotten)
  • Withdraw consent for marketing communications
  • Lodge a complaint with your relevant data protection authority

To exercise any of these rights, contact us at info@pspbl.org.

We implement industry-standard security measures to protect your data, including SSL encryption, secure payment processing, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our platform is intended for adult professionals. We do not knowingly collect personal information from individuals under 18 years of age.

We may update this Privacy Policy from time to time. We will notify registered members of material changes by email. Continued use of our platform after changes constitutes acceptance of the updated policy.

For privacy-related inquiries: info@pspbl.org