Terms and Conditions

Acceptance of Terms

By accessing or using www.pspbl.org and any PSPBL services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our platform.

The Police Society for Problem-Based Learning (PSPBL) is a for-profit LLC providing online professional development for police trainers, Police Training Officers (PTOs), and law enforcement training professionals. PSPBL is not a government agency and does not issue state or provincial certifications unless explicitly stated.

  1. Free Accounts
    • A free account provides access to our designated introductory courses. Free courses do not issue certificates of completion.
  2. Paid Courses
    • Level 2 courses are purchased individually. One payment gives you lifetime access to that course, including its resources and certificate of completion.
    • Lifetime access means access for as long as the course remains available on our platform. If we retire a course, we will give reasonable notice by email.
      C. Members who held a paid membership under our previous plan keep access to both Level 2 courses for the remainder of their paid term.
  3. Account Responsibility
    • You are responsible for maintaining the confidentiality of your account credentials. You may not share your account with others. PSPBL reserves the right to terminate accounts found to be shared or misused.
  • All prices are in USD unless otherwise stated
  • Payment is processed securely through our payment processor
  • Course purchases are final. Courses are digital and give you immediate access, so we do not offer refunds
  • If you were charged in error, such as a duplicate charge, contact info@pspbl.org and we will review it
  • If a technical issue prevents you from accessing a course, contact us within 30 days for resolution
  • PSPBL may change its pricing. Price changes apply to new purchases and do not affect courses you have already bought

All content on the PSPBL platform — including course materials, videos, PDFs, scenarios, assessments, and written content — is the intellectual property of PSPBL or its licensed contributors.

You may not reproduce, distribute, modify, or resell any PSPBL content without express written permission. Personal use for professional development within your agency is permitted.

You agree not to:

  • Share your login credentials or provide unauthorized access to platform content
  • Copy, reproduce, or distribute course materials commercially
  • Use the platform for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the platform

Submit false or misleading information during registration

Certificates of completion are issued to learners who complete a paid course by finishing all of its lessons and activities. PSPBL certificates reflect professional development participation and do not constitute state, provincial, or federal law enforcement certification.

PSPBL course content is provided for professional development and educational purposes. Content reflects evidence-based training methodologies but does not constitute legal advice, use-of-force guidance, or compliance with any specific agency’s policies.

PSPBL makes no warranty that its content meets the requirements of any specific jurisdiction, accreditation body, or agency policy.

To the maximum extent permitted by applicable law, PSPBL shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform. PSPBL’s total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction where PSPBL is registered. Disputes shall be resolved through good-faith negotiation before any formal legal proceedings.

PSPBL reserves the right to update these Terms at any time. Registered members will be notified of material changes by email. Continued use of the platform after changes constitutes acceptance.

For questions about these terms email: info@pspbl.org